Do you work with time slots?
As of Wednesday 1 June, day tickets without a time slot are available again. With your ticket you can then enter the Kunsthal at any time during opening hours.
What should I do if I am unable to come on the chosen date after all?
We are sorry that the visit you booked cannot take place. You can rebook your ticket to a later date. E-mail us at firstname.lastname@example.org so we can handle your request during office hours.
Why do cardholders also have to book their free tickets?
By working with e-tickets we are prepared for your visit. We can also provide you with full information before your visit. Please show your e-ticket at the entrance.
E-ticket has not arrived
Please check your spam box. If your ticket is not there, send a mail to us at email@example.com so we can help you during office hours.
TIP: If you use the Windows10 Mail App, the attachment with the e-tickets may not show up. In that case you should check your mail in an internet browser (Chrome, Internet Explorer or Safari).
Can I buy my ticket by phone?
It is not possible to buy tickets by phone. You can book tickets at kunsthal.nl/tickets. If you need assistance, call 010 – 4400300 during office hours.
How does a visit with a Museum Card work?
When booking an e-ticket, you can order a ticket with the Museum Card. In that case you do not pay anything during the online booking.
And: if you do not already hold a Museum Card and would like to buy one in the Kunsthal, you can do that in the same way. You book a ticket with the Museum Card and purchase the Museum Card when you arrive at the cash desk. Your Museum Card will be immediately valid.
Can you buy the Museum Card in the Kunsthal?
You can buy the Museum Card at the Kunsthal cash desk. Your Museum Card will be immediately valid for your visit.
Have you received a discount code from one of our partners? Then use the online ticket shop and buy your ticket at a discount. Fill in the discount code during step 2 of the booking process.