Surcharge and time slots
From 13 October there will be a surcharge of € 2.50 per visitor for all exhibitions during the period of 13 October 2019 - 8 March 2020. Due to the expected crowds, the Kunsthal will also be working with time slots during this period.
What does a time slot entail?
With the introduction of time slots, the Kunsthal aims to regulate the flow of visitors. Purchase an online ticket and make a reservation for a specific date and time of entry. This allows the Kunsthal to better guarantee the quality of your visit.
Why is there a surcharge?
The current exhibitions are expensive and are not only financed by earmarked funds, but also by means of a temporarily raised admission fee. This surcharge of € 2.50 per visitor is levied on top of the regular Kunsthal admission fee.
Will I be able to buy tickets from the ticket office between 13 October 2019 and 9 March 2020?
It remains possible to buy tickets from the ticket office during this period. However, due to the expected crowds and to better guarantee the quality of your visit, we advise you to buy the tickets online.
BGL VIP card and promotions between 13 October 2019 and 9 March 2020
BGL VIP card holders have free admission with one guest during this period, and there is no need for them to book a time slot period. Promotional coupons can only be exchanged at the ticket office of the Kunsthal. This means you cannot use the online ticket shop for this.
Did you receive a discount code from one of our partners? Please use the online ticket shop to buy your discount ticket and enter the discount code at step 2.
Can I order my admission ticket by telephone or online?
Admission tickets cannot be ordered by telephone. Tickets can be purchased at the ticket desk or online. Please note! It is no longer possible to make cash payments at the Kunsthal Rotterdam. The Kunsthal is opting for cashless payment methods in order to promote sustainability and safety.
Do groups have to book in advance?
Groups of 15 persons or more should preferably book in advance. Click here for more information and the Group Reservation Form.
Are audio guides available?
At this moment we only have a podcast tour in Dutch available. This Listening Route with comedian Mike Boddé can be purchased at the ticket desk for € 2.50.
You can also download the podcast as a mobile app for € 1.99 via the App Store or Play Store. Do not forget to bring a headset with you.
Are lockers available?
Lockers (large enough for a coat and small bag) are available in the cloakroom.
Can I pay with a PIN card or credit card?
Payment can be made using a PIN card, MasterCard or VISA card. Please note! It is no longer possible to make cash payments at the Kunsthal Rotterdam. The Kunsthal is opting for cashless payment methods in order to promote sustainability and safety.
Where can I enquire about lost property?
If you lose something during your visit to the Kunsthal, please call 010 44 00 300 or ask at the ticket desk.